CASE STUDY
Camile Thai
A Success Story
Restaurant
INDUSTRY
300+
EMPLOYEES
25+
Locations
2015
USER SINCE
The competition may be fierce, but Camile is one of the best Asian restaurants around. Camile means “perfection” in French and that’s what they strive for in their authentic Asian cooking.
We caught up with Shabu, Camile’s Group Financial Controller and Lindsey, the Manager of Camile’s Pearse Street branch to see just how Bizimply has changed the way they communicate with and manage their workforce on a daily basis.
Shabu first heard of Bizimply through his boss, Brody Sweeney. When he knew it was time to make the switch to an efficient workforce management platform he decided to get in touch with Bizimply to find out the next steps.
THE CHALLENGE
Shabu and Lindsey admitted they were like many others in the industry and previously used manual processes to complete their weekly schedules. Excel spreadsheets were used for scheduling and forecasting and each restaurant was manually recording staff hours. All employees would receive their rotas over the phone and then they would take pictures of the printed out schedules to hang up in each of their stores.
They found that restaurant managers were sending schedules and forecasts to area managers or operations managers to get approval. Once it was approved, the actual communication of the schedule with staff would always produce problems. This process was taking unit managers mass amounts of valuable time each week.
“Scheduling each week was a very time consuming process” as Shabu said, also trying to get employee timecards 100% right was difficult as employees would just check in and out for shifts and breaks via pen and paper. This was a problem as we had no way of knowing if these were the correct times or if employees were buddy punching.
THE SOLUTION
On asking if Bizimply made an impact on the business immediately, Shabu revealed; “we saw savings straight away on our labour costs”. They also found there was significant reduction in the amount of time spent on processing payroll each week.
Bizimply has also helped Camile Thai to reduce their labour costs by simply ensuring employee cards are 100% accurate, which is a major factor for any business! “This doesn’t even include the hours it saves me preparing employee schedules each week”.
“There are many features of Bizimply I found useful. It is extremely easy to monitor staff breaks along with being user-friendly”. Employees find the app very useful for checking weekly schedules and it is extremely simple to upload timesheets to our payroll software.
Bizimply has saved Lindsey a lot of hassle in terms of knowing when employees are scheduled to be in and also trying to monitor their breaks throughout the day. It has also made shift swapping between staff on the same levels extremely easy as she now knows straight away when she logs in, which employees can swap with each other.
Lindsey expressed her admiration for the fact that she can simply go online from any device at any time and create and approve schedules for multiple locations. Previously, she had to access an excel spreadsheet that would only be available on the computer in each location; “it really streamlines everything”.
It would be so difficult to go back to timesheets and pen and paper after Bizimply. When I go to weekly and monthly meetings I am completely confident about my numbers and forecasts thanks to Bizimply, it really has cut out errors and discrepancies.
Lindsey absolutely loves Bizimply; “I have already recommended it to a number of family members who are in the restaurant and bar industries.”
It is so important that we can compare actuals & budget whenever we want. Sending staff between multiple locations is very easy with Bizimply. Wages are calculated on the basis of actual hours worked which helps control labor costs on a weekly basis. The beauty of Bizimply is it can be used anywhere from any device. Thank you for all the support we are getting, everyone in Camile loves using Bizimply.
Want to cut your labour costs like Camile Thai? Book a free demo now to see how Bizimply will help you do this.
